Returns & Exchanges

At Penn State, we want you to be completely satisfied with your purchase. If your fashion items don't fit or meet your expectations, you can return or exchange them within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Securely pack your unworn, unwashed items with original tags attached in the original shipping box or a similar durable mailer.

3

Print and Attach Label

Download and print the prepaid shipping label provided by our portal and securely tape it to the outside of your package.

4

Ship and Track

Drop off your package at any authorized carrier location and keep your tracking receipt until your refund or exchange is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing